Wednesday, March 3, 2010

You Have 7 Days to Read This and Learn Something

 
WSJ.com  
   
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This WSJ article is about charitable-type work- BUT it has a HUGE lesson for business. "What do your customers tell you? What do they want?" It's a question most don't have an answer to- at least not in their customer's words. Referenced in the article from Beyond Good Intentions, "Throw away your assumptions about what you think people need; Ask recipients what they think might work; Focus on ideas that may be more effective than the obvious project."

Good reading!- Mark

 
   
   
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WSJ.com - Doing Bad by Doing Good* This article will be available to non-subscribers of the Online Journal for up to seven days after it is e-mailed.
     
 
 
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